Handmade

We specialize in lab-grown diamond jewelry, including:

• Engagement Rings
• Bridal Jewelry
• Fine Jewelry such as earrings, bracelets, necklaces, and pendants
• Custom Pieces

All our creations are meticulously crafted made to order by our skilled jewelers and artisans to ensure the highest quality and uphold our ethical standards.

Yes, most of our products come with a one-year warranty covering manufacturing defects. For detailed warranty information, please refer to the specific product page or contact our support team.

Currently, we do not offer gift cards. However, our support team can assist you in finding the perfect gift option for your loved ones.

We offer a variety of payment options for your convenience:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover
• Digital Wallets: Apple Pay, Google Pay, Meta Pay, Shop Pay
• Financing: Affirm, Shop Pay

Yes, we provide financing through Affirm and Shop Pay, allowing you to spread your payments over time. This makes purchasing your dream jewelry more accessible and manageable.

*Rates are between 0-36% APR. Payment options through Affirm are subject to an eligibility check, may not be available everywhere, and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. Estimated payment amount may exclude taxes and shipping. For licenses and disclosures, including information for New Mexico residents, see affirm.com/licenses. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lender license..

Yes, we provide special pricing for bulk purchases. Please contact our sales team at Support@michaelgabriels.com or call us at +1-845-697-9544 to discuss your requirements and receive a customized quote..

Free Shipping: Available on orders over $300.

• Shipping Methods: We utilize FedEx Two-Day and FedEx Overnight services. Availability may vary based on your location—please check at checkout by entering your address.
• International Shipping: Currently, we ship exclusively to the United States and Canada. If you reside outside these countries and have inquiries, feel free to reach out to us.
• Processing Time: Each piece is made to order by our expert jewelers and is typically shipped within two weeks of placing your order. Our team will notify you once your order is ready to ship.

Once your order has been shipped, we will send you a confirmation email containing a tracking link. You can use this link to monitor the status of your package through FedEx’s website.

Return Policy: We offer a 30-day return policy from the day the item is delivered.

Ring Resize Policy: Enjoy a one-year free ring resize on eligible items.

Non-Returnable Items: Fully custom items cannot be returned. Please contact us at Support@michaelgabriels.com for any questions regarding custom pieces.

1. Contact Us: Reach out to our support team at Support@michaelgabriels.com or call us at +1-845-697-9544.

2. Provide Details: Include your order number and specify whether you’re requesting a return or exchange.

3. Receive Instructions: We will send you a shipping label and further instructions to complete the process.

Please ensure the item is returned in its original packaging.

Yes, you can cancel your order by contacting us as soon as possible. Please reach out to our support team promptly to ensure your order can be canceled before it is processed and shipped. (Preferably within 48 Hours of the order being made)

We apologize for any inconvenience. Please follow these steps:

1. Contact Us Immediately: Email us at Support@michaelgabriels.com or call us at +1-845-697-9544 within 48 hours of receiving your order.
2. Provide Details: Include your order number and a description of the issue, along with any relevant photos.
3. Resolution: We will arrange for a replacement or refund based on your preference.

Creating an account is simple:

1. Sign Up: Click on the "Sign Up" button at the top right corner of our website.
2. Enter Information: Provide your name, email address, and create a password.
3. Verify Email: Click the verification link sent to your inbox.
4. Enjoy Benefits: Once verified, you can log in to track orders, receive exclusive offers, and enjoy a faster checkout experience.

You can update your personal information, shipping addresses, and payment methods by:

1. Logging In: Access your account on our website.
2. Navigating to Account Settings: Click on the "Account Settings" section.
3. Making Changes: Update the necessary information and save your changes.

Our customer service team is here to help! You can reach us through:

• Email: Support@michaelgabriels.com
• Phone: +1-845-697-9544

We are committed to making our website accessible to individuals with disabilities and continuously work to enhance accessibility in compliance with the Americans with Disabilities Act (ADA). If you experience difficulty navigating our site, please know that walk-ins are always welcome.

For questions, concerns, or assistance, you may:

• Email us at support@michaelgabriels.com
• Call or text us at +1-845-697-9544

During high-demand periods, our staff may not be immediately available by phone. Please leave a message or send an email, and we will respond as soon as possible.

We value your feedback and encourage you to let us know if there is any way we can improve the accessibility of our website or services.

If you experience any technical problems while using our website:

1. Contact Us: Reach out to our customer support team via Support@michaelgabriels.com or call us at +1-845-697-9544.
2. Assistance: We will guide you through each step to resolve the issue promptly.

We are currently developing a loyalty program to reward our valued customers. Stay tuned for more details by subscribing to our newsletter or following us on our social media channels.

If you have any other questions or need further assistance, please feel free to contact our support team anytime. We're here to help!.

1. Stay Informed: Subscribe to our newsletter for the latest updates and exclusive offers.

2. Follow Us: Connect with us on social media to see our newest collections and behind-the-scenes craftsmanship.

3. Customer Reviews: Check out what our satisfied customers are saying about their Michael Gabriels jewelry.